Presentation
The creation of this course is essentially due to the need felt in the region to obtain technicians with these skills.
The ISPGAYA is located in a municipality with a strong business dynamic. According to the Statistical Summaries of the Strategy and Study Office of the Ministry of Economy, in the municipality of Vila Nova de Gaia about 70% are small and medium-sized enterprises and 50% are small and micro enterprises. Therefore, it seems to us that the business dynamics of the municipality should be accompanied by a corresponding training dynamic, adjusted to the characteristics of the business fabric. This course increases the institute's offer aimed at SMEs, training senior technicians who know how to associate and integrate quality issues, environmental issues and issues related to occupational safety and health, contributing to the optimization of SME management.
Graduate Activities
- Identify all issues related to staff training and training in all aspects (quality, environment and safety), such as training needs and assessment of training effectiveness
- Identify skill profiles and develop job descriptions for the entire organization
- Implement an integrated management system for quality (ISO 9001), environment (ISO 14001) and safety (ISO 45001)
- Know and implement the applicable legal requirements in terms of quality, environment and safety, controlling the documentation of the integrated system
- Manage the continuous improvement plan by participating in the implementation of the improvement actions necessary to respond to detected and recorded non-conformities
- Perform internal audits and manage the overall audit program
- Plan, evaluate and control the condition of measuring and monitoring equipment
- Prepare the dissemination of the communication required in the reference standards
- Provide the organization's top management with the information necessary for decision-making and the underlying definitions (policies, objectives and indicators, plans and regulations)
- Support the monitoring of customer satisfaction and the evaluation of suppliers
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